Why do I see horizontal & vertical disturbances or waving on the screen?
Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. You can display the Windows Shut Down screen by pressing START & then Shut Down. Refer to the monitor's documentation for instructions on how to activate the AUTO-ADJUST feature.
Why is the display of my monitor blurred or unfocused?
Make sure the PC is set to run the monitor at its true or native resolution. The native and recommended resolution depends on the size of the monitor. All models can typically be set to 60Hz or 75Hz, with resolutions as follows. 15" LCD: 1024 x 768. 17" or 19" LCD: 1280 x 1024. 19" widescreen: 1440 x 900. 20" to 22" widescreen: 1680 x 1050. 24" widescreen: 1920 x 1200. Please check the user manual and/or specifications for your model. You can adjust the resolution in Display Properties located in the Windows Control Panel (in Windows Vista, select the Personalisation feature).
Monitor displays "Input Not Supported".
This means the computer is sending an incompatible display mode to your monitor. Please check the user manual for supported display modes or inputs and configure your computer to those settings.
How to do I obtain product service?
In order to receive product service, the following are required:
The original dated invoice
Your contact number
The AOC model name, serial number, monitor MFD (manufacture date) of the product
Call AOC’s service provider
How do I check if my VGA card supports wide screen resolution?
Then click "setting". If your VGA card supports wide screen, there would be resolutions like 1280 x 720 or 1280 x768 or 1440 x 900 or 1680 x 1050.
Most VGA card only support 1024*768 or 1280*1024 which will not provide best performance on wide screen.
For 19" wide, recommend resolution is: 1440 x 900
For 20" wide, recommend resolution is: 1680 x 1050
For 22" wide, recommend resolution is: 1680 x 1050
How do I clean my LCD monitor?
Disconnect the power cord first. Spray or put on a small amount of non-abrasive cleanser on a soft lint free cloth. Gently wipe the surface without too much pressure as the screen is fragile.
Do not spray or put on any liquids directly to the monitor. Always apply the solution to your cloth first, not directly on the screen/parts you are cleaning. Apply little pressure. Applying too much pressure or spraying liquids directly onto the screen or case of the LCD monitor may cause damage to the display which is not covered under warranty.
How do I change my refresh rate?
Then select the CONTROL PANEL
Then click on the DISPLAY icon in your Control Panel
Click on the SETTINGS tab
Then click on the ADVANCED button
Click on the ADAPTER tab to select the preferred refresh rate in the drop down box.
Why doesn’t my monitor have plug and play function?
Check if the Video Card is Plug & Play compatible
Check if the D-15 plug pin of Video Cable is bent
Why is my power ON, but displays no video or picture?
Computer Video Card should be snugly seated in its slot.
Make sure monitor’s video cable is properly connected to the computer.
Inspect monitor’s video cable and make sure none of the pins are bent.
Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Why is there no driver for WINDOWS NT?
I have replaced my old monitor but the old monitor driver still shows under Monitor Properties, how do I change it so that it will show the driver of my new monitor.
For Windows 95 Press the Start button and highlight the SETTINGS option.
For Windows 98 Press the Start button and highlight the SETTINGS option.
For Windows ME Press the Start button and highlight the SETTINGS option.
For Windows 2000 Press the Start button and highlight the SETTINGS option.
I'm trying to install the driver but the "Properties" of the monitor is disabled. (Applies only to Windows 2000) Make sure that the video card driver is properly installed and configured. Please contact the video card vendor for further help on this.
For Window Vista Select Start->Control panel, then double click Hardware and Sound and enter Display Properties.
Do you have drivers for the Mac?
Power LED Is Not ON
No images on the screen
Picture Is Fuzzy & Has Ghosting Shadowing Problem
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture
Monitor Is Stuck In Active Off-Mode
Screen image is not centered or sized properly
Missing one of the primary colors (RED, GREEN, or BLUE)
Picture has color defects (white does not look white)
Horizontal or vertical disturbances on the screen
What is plug and play and what does it do?